english-up.com

How to start ?: To begin, submit an application on the website or contact us through any convenient means for you (phone, messengers, Skype, email). After receiving the application, we will get in touch with you to schedule an introductory meeting. During this meeting, we will assess your knowledge, discuss your goals and preferences, choose a course of study, and establish a schedule. You will learn basic information about our school and our teaching methods, and you can ask any questions you may have. At the end of the introductory meeting, we will assign you a teacher. Then you will receive study materials, make payment for the sessions – and here we go! It's time to start learning!

How to pay for classes?: Payment for classes is a standard online purchase process. You select the number of classes you wish to purchase, then receive an invoice for payment via email. We also provide you with a direct link to the payment page. You enter your credit card information, confirm the payment, and receive a receipt. The paid lessons are automatically credited to your account. We accept cards from any bank worldwide using various payment systems. During our initial meeting, you'll have the opportunity to choose the most convenient payment method for you.

Who will be my teacher: At the introductory lesson, each student has the opportunity to voice their preferred schedule. We try to match you with a teacher who will be available at the most convenient times for you. All of our teachers are versatile: capable of working with both beginners and advanced level students, as well as with young children and adults. However, considering differences in temperaments, during the introductory lesson, we not only assess your knowledge but also try to understand which teacher you will find it easiest to communicate with.

Can you study early in the morning or late in the evening?: We conduct lessons from 8 in the morning until 8 in the evening from Monday to Friday. This is our official schedule. However, we are always ready to consider individual options, including late evening hours and weekends. Since each of our teachers has their own schedule, they can adjust their working hours to accommodate students. Some of our teachers live in different countries, so the possibility of considering the time difference sometimes helps to find the most convenient time for lessons.

Can I change my teacher?: If for any reason you haven't been able to establish contact with your teacher, please inform your methodologist about it. Choosing a teacher is an extremely important element in your education. Your teacher should be someone you feel 100% comfortable with and whom you can trust. We will discuss this situation and choose a new mentor for you.